Administrative Specialist

Description of Work

Salary Recruitment Range: $36,682 - $37,220Salary Grade: NC08Mission of the Industrial Commission:The North Carolina Industrial Commission is vested as a court of exclusive and original jurisdiction by the General Assembly to adjudicate and administer the North Carolina Workers' Compensation Act. The Industrial Commission processes over 65,000 workers' compensation injury reports and claims filed annually under the Act. This responsibility includes overseeing and providing for the trial of contested cases as well as administering non-contested cases. Workers who are injured by accident on the job or who contract an occupational disease receive disability and medical benefits as ordered by the Industrial Commission. The Industrial Commission is also a court of original jurisdiction for litigating tort claims against the State under the North Carolina State Tort Claims Act. Additionally, the General Assembly has mandated the Industrial Commission to provide an adjudicated process for Childhood Vaccine-Related Injury claims, Compensation to Persons Erroneously Convicted of Felonies, and Eugenics claims. It acts as a court of exclusive and final jurisdiction for death claims made by families of law enforcement officers, fire fighters, rescue squad workers and civil air patrol members arising under the Public Safety Employees' Death Benefits Act. Each of these adjudicatory systems requires administration of contested and uncontested claims, review of agreements, and supervision of payment of benefits�Primary Purpose of the Organizational Unit:The primary role of the Executive Secretary?s Office is to provide administrative review of issues in cases not scheduled for a hearing before a Deputy Commissioner or the Full Commission. The Executive Secretary and Special Deputy Commissioners act in a quasi-judicial capacity, issuing orders on various Motions, approving Compromise Settlement Agreements, directing distribution of third-party recoveries, and ruling on termination or reinstatement of benefits. The Executive Secretary?s Office strives to handle a high volume of motions and agreements efficiently and effectively. The Executive Secretary?s Office also responds to numerous inquiries from litigants and seeks to provide excellent customer service to the Commission?s stakeholders.Primary Purpose of the Position:The primary purpose of this position is to coordinate the Form 23 and 24 Application processes, including intake, initial review, and tracking of all Form 23 and Form 24 Applications, receiving and matching Form 23 and Form 24 Responses to the Form 23 and Form 24 Applications, scheduling Form 23 and Form 24 telephonic hearings, sending out Orders, drafting memos and Orders for Executive Secretary and Special Deputy Commissioner signatures, saving all Ordersand related materials to the correct electronic files, managing requests for extensions of time and requests to withdraw Form 23s and Form 24s, and handling all related telephone inquiries. In addition, this position contributes to general document management and office back-up as needed.Incentives of NC State Employment:�We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:� �12 Annual paid Holidays�North Carolina State Health Plan administered by Blue Cross Blue Shield of NC�Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision�NC State Retirement�(TSERS)WeSave Employee Discounts

Knowledge, Skills and Abilities / Competencies

Demonstrated experience in an office environment with considerable knowledge of work unit procedures, methods, and practices.Working knowledge of and ability to use correct grammar, vocabulary, spelling, proofreading, and office terminology to compose and/or proofread correspondence, reports, and materials.Ability to present ideas clearly and effectively, both orally and in writing.Demonstrated experience recording, compiling, summarizing, and analyzing data.Demonstrated experience reviewing and processing information to determine conclusions, actions, or compliance with applicable laws, rules, or regulations.Ability to analyze work situations and interpret program content in making decisions and explaining policies, regulations, and programs.Demonstrated experience exercising good judgment and discretion when confronted with problematic situations. Ability to learn, interpret, and explain policies, regulations, and programs.Demonstrated experience independently responding to inquiries and coordinating a variety of resources in acquiring and disseminating information.Excellent attention to detail.Demonstrated experience managing a large number of pending items and assisting in their timely completion.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an ?equivalent combination of education and experience.? If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.�High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Supplemental and Contact Information

For consideration for this vacancy, all applicants must complete an on-line application using the ?APPLY? button above. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for the consideration. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript.��Academic Degrees must be from appropriately accredited institutions and will be verified. If you are selected for a position at DOI/IC, your academic credentials will be verified.� To receive credit for your work history and credentials, you must list the information on the State Application. Any information omitted from your application cannot be considered for qualifying credit.� The Department of Insurance/Industrial Commission may conduct criminal history checks of all job applicants recommended for employment. Failure to accurately acknowledge information on criminal convictions on the state application form will be grounds for non-consideration of applications, disciplinary action, and possible criminal prosecution.� The Department of Insurance/Industrial Commission is an Equal Employment Opportunity employer and uses the merit-based recruitment and selection plan to fill positions subject to the State Personnel Act with the most qualified individuals.� �***INCLUDE ALL RELEVANT EDUCATION, WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION***�***Applications with "see attached" or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy***� Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.� Applicants seeking Veteran's Preference under N.C.G.S .126 must submit a DD Form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the online application or be faxed on or before the closing date.� Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system using the above link. �Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which they have applied.